Shipping policy

Stack and Clear

https://stackandclear.com

Australia, United Kingdom, United States, New Zealand and Canada

Address: Ockenburghof 10, 2665GT, Bleiswijk, The Netherlands
Email: info@stackandclear.com
Phone: +31685422710
Contact Page: https://stackandclear.com/pages/contact

Shipping Policy of Stack and Clear

At Stack and Clear, we are committed to providing our customers in Australia, United Kingdom, United States, New Zealand and Canada with an exceptional shopping experience — including clear and transparent shipping terms.

Free Shipping Within Australia, United Kingdom, United States, New Zealand and Canada

We offer free shipping on all orders. No minimum purchase required.

Shipping Regions

This shipping policy applies only to orders shipped within Australia, United Kingdom, United States, New Zealand and Canada.

Delivery Times

Below are the estimated delivery times for all orders:

  • Order cutoff time: 5:00 PM (GMT+10). Orders placed after this time will be processed the next business day, which may add an extra day to the total delivery time.

  • Processing time: 0–2 business days (Monday to Friday). Once your order has been processed, it will be shipped using one of our trusted delivery partners.

  • Transit time: 3–5 business days (Monday to Friday).

  • Estimated total delivery time: 3–7 business days.

Shipping Carriers

We ship with the following trusted carriers within the following countries:

    Country Primary Carriers (Couriers) Service Type
    Australia Australia Post, Sendle National Post & Eco-friendly Courier
    United Kingdom UPS, DHL, FedEx International & Express
    United States USPS, UPS, FedEx, DHL National Post & Major Private Carriers
    Canada Canada Post, Purolator, FedEx, UPS National Post & Regional Leader
    New Zealand NZ Post, Aramex (NZ), FedEx, DHL National Post & Local Network


    Shipping Costs

    Free Shipping: All domestic orders in Australia, United Kingdom, United States, New Zealand and Canada qualify for free shipping, regardless of the order value.

    Delivery Issues

    If you experience any issues with your delivery — such as delays or lost packages — please contact our customer service team right away. We are here to ensure that your order arrives safely and on time.

    Order Tracking

    Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your package on our website.

    Questions?

    Visit our FAQ page or reach out to our customer service for assistance.

    Contact Information:

    Store Name: Stack and Clear (Part of D&J Group)
    Address: Ockenburghof 10, 2665GT, Bleiswijk, The Netherlands
    Chamber of Commerce: 95344055
    VAT Number: NL867094187B01

    E-mail: info@stackandclear.com
    Phone: +31685422710
    Contact: https://stackandclear.com/pages/contact

    Customer Service Hours (GMT+10)
    Monday – Friday: 09:00AM – 5:30PM
    Saturday & Sunday: 10:00AM – 3:00PM

    We aim to respond to your email within 24 hours.

    Thank you for choosing Stack and Clear.